Refund Policy

Ocean wave background in turquoise and deep blue tones used as a seablub interface background

Right of Withdrawal

You may withdraw from your purchase within 14 days after receiving the goods.

To exercise your right of withdrawal you may send us a clear statement, for example by email, or use the online withdrawal form provided on our website. 

seablub
Jaana M. Jolly
Oberweg 282024 Taufkirchen
Germany

Email: ocean@seablub.com

It is sufficient to send your notice of withdrawal before the withdrawal period expires.

Consequences of Withdrawal

If you withdraw, we will reimburse all payments received from you, including the cost of standard delivery (excluding any additional costs resulting from your choice of a delivery method other than the least expensive standard delivery offered by us), without undue delay and not later than 14 days from the day on which we receive your notice of withdrawal.

We may withhold reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever occurs first. 

Reimbursement will be made using the same payment method that you used for the original transaction.

Please note that wearing, washing, or removing labels from the item goes beyond what is considered necessary to inspect the goods and may result in a loss of value. 

Returns & Return Shipping

Product Appearance 
Please note that colors, print placement, size, and appearance may vary slightly due to screen settings and the print-on-demand production process. Minor variations do not constitute a product defect. 

Returns
Returned goods, where a right of withdrawal applies, must be sent back within 14 days after informing us of your withdrawal. 

Return Shipping
You bear the direct return shipping costs in the event of a withdrawal.

Returns must be sent to: 

seablub
Jaana M. Jolly
Oberweg 2
82024 Taufkirchen
Germany

Faulty or Damaged Items

If you receive a damaged, defective, or incorrectly produced item, please contact us within 30 days of delivery at ocean@seablub.com and include photos of the issue whenever possible. 

Once the issue has been confirmed, we will provide an appropriate remedy, such as a replacement or refund, at no additional cost to you. 

Your statutory warranty rights remain unaffected. 

Exclusions & Withdrawal Form

The right of withdrawal does not apply to:
• personalized or customized products

There is no statutory right of withdrawal for products made to the customer's individual specifications, such as products featuring a customer-provided name, text, or image. 

For standard products featuring designs provided by seablub, the statutory right of withdrawal remains unaffected. 

⸻ 

Model Withdrawal Form
Alternatively, instead of using our online withdrawal form or sending an email, you may complete and return this form to us.

To: 
seablub
Jaana M. Jolly
Oberweg 2 
82024 Taufkirchen
Germany

Email: ocean@seablub.com

I/We hereby withdraw from the contract regarding the purchase of the following goods:
Ordered on: _________ / Received on: _________
Name of consumer(s): ____________________________
Address of consumer(s): __________________________
Signature (only if sent on paper)
Date: ____________________ 

Last updated: June 2026