FAQ
Shipping & Delivery
We produce each item on demand after an order is placed.
Production usually takes 3-5 business days. Delivery times depend on the destination and shipping method.
If tracking is available, you will receive a tracking link by email once your order has been shipped.
Production Locations
Our products are produced by carefully selected fulfillment partners.
Whenever possible, production takes place close to the delivery destination to reduce shipping distances and unnecessary emissions.
Worldwide Shipping
Yes. We ship to many countries worldwide.
Available shipping options and estimated delivery times vary by destination and are shown at checkout.
Returns & Exchanges
All items are made to order.
Standard products featuring seablub designs can be returned within 14 days under the statutory right of withdrawal.
If you receive a damaged, defective, or incorrectly produced item, please contact us within 30 days of delivery and include photos whenever possible.
For full details, including information about personalized products and return shipping, please see our Refund & Withdrawal Policy.
Customs & Import Fees
Customs duties, import fees, or local taxes may apply if an order is shipped across international borders and are the responsibility of the customer.
Last updated: June 2026