Refund Policy

Ocean wave background in turquoise and deep blue tones used as a seablub interface background

Right of Withdrawal

You may withdraw from your purchase within 14 days after receiving the goods.
To exercise your right of withdrawal, send a clear statement (e.g. email) to:

seablub
Jaana M. Jolly
Oberweg 2, 82024 Taufkirchen
Germany
ocean@seablub.com

Sending your withdrawal message before the 14-day deadline is sufficient.

Consequences of Withdrawal

If you withdraw, we will refund all payments received from you, including standard shipping (excluding shipping upgrades), within 14 days after we receive the returned goods or proof of shipment.
Refunds are made via the original payment method.
We may withhold the refund until we receive the goods or proof of return. 

Please note that wearing, washing, or removing labels from the item goes beyond what is considered necessary to inspect the goods and may result in a loss of value. 

Returns & Return Shipping

Returned goods, where a right of withdrawal applies, must be sent back within 14 days after informing us of your withdrawal.
You bear the direct return shipping costs in the event of a withdrawal.

The return address depends on the production partner and will be provided by email after we receive your withdrawal notice. 

Faulty or Damaged Items

If your item arrives damaged or defective, please contact us at ocean@seablub.com and we will be happy to find a suitable solution.
In this case, you will not be required to cover the return shipping costs.

Your statutory warranty rights remain unaffected. 

Exclusions & Withdrawal Form

The right of withdrawal does not apply to:
• personalized or custom-made items, produced specifically according to your individual selection or specifications, and therefore not suitable for resale
• digital content once processing has begun with your express consent

Our products are made to order using print-on-demand production.For this reason, exchanges for a different size, color, or design are not offered unless the item is faulty or damaged.

Your statutory warranty rights remain unaffected. 



Sample Withdrawal Form
If you wish to withdraw from the contract, please fill out this form and send it back to us.

To:
seablub
Jaana M. Jolly
Oberweg 2, 82024 Taufkirchen, Germany
Email: ocean@seablub.com

I/We hereby withdraw from the contract regarding the purchase of the following goods:
Ordered on: _________ / Received on: _________
Name of consumer(s): ____________________________
Address of consumer(s): __________________________
Signature (only if sent on paper)
Date: ____________________

Last updated: January 2026